Key move
Mindset for store negotiations
- It’s a partnership, not a battle. Stores need margin to stay open.
- Aim for repeat business—professionalism compounds.
- Know when you will walk away before you walk in.
PlaybookBack to modules
How to Negotiate with Stores
Scripts, counters, and numbers to know before you walk into a buyout or consignment shop—without burning bridges.
Key move
Know your numbers first
- Your minimum acceptable payout (cash and store credit).
- Marketplace alternatives from your fee/profit calculator.
- Condition reality: missing box/extras? Price for it now.
Key move
Scripts for the first offer
- “Market is around $X; I’m looking for about $Y cash or $Z store credit.”
- “Given condition and comps, can we land around $Y?”
- “Would consignment make more sense for this pair?”
Key move
Countering low offers (keep bridges intact)
- “I was hoping for closer to $X; is there flexibility?”
- “If we can do $Y on this, I can bring similar pairs regularly.”
- Ask for store credit bump if cash is firm.
Key move
When to walk away
- Below your hard floor with no path to meet in the middle.
- Store is disrespectful or not transparent about payouts/fees.
- You have stronger marketplace or local alternatives today.
Key move
Action steps this week
- Write 2-3 openers and 2 counters you’re comfortable saying aloud.
- Pre-calc floors for 3 pairs you’ll take in; include a credit floor.
- Decide your walk-away conditions (time saved is money earned).
Next module
Price Your Inventory
Framework for DS vs used, local vs marketplace.